5 Customer Service Tips for Medical Assistants
1. Rooming Patients When you grab a patient from the lobby, it’s the first opportunity to make a friendly impression. Please don’t stand at the door and say “Smith.” At a minimum,...
Tag: Front Office
5 Front Office Customer Service Tips to Implement in Your Practice This Week
by Amanda Brummitt
No Comments
1. Signs Walk into your lobby like a patient. See it from their view. Do you have any signs that sound mean? Do you have any signs that sound rude? ...
Is Your Staff’s “Off” Day Costing You Money?
by Amanda Brummitt
No Comments