4 Customer Service Tips for Doctors
1. Show Patients That You Actually Care Of course, you care. You wouldn’t be a doctor if you didn’t care, right? It’s not always clear to patients that doctors actually care. Remember that...
Tag: hospital
5 Customer Service Tips for Medical Assistants
by Amanda Brummitt
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1. Rooming Patients When you grab a patient from the lobby, it’s the first opportunity to make a friendly impression. Please don’t stand at the door and say “Smith.” At a minimum,...
5 Front Office Customer Service Tips to Implement in Your Practice This Week
by Amanda Brummitt
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1. Signs Walk into your lobby like a patient. See it from their view. Do you have any signs that sound mean? Do you have any signs that sound rude? ...
10 Years of Building The Brummitt Group Family: 2018 Projects
by Amanda Brummitt
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We’ve shared about some of our earliest clients and we hope you loved the history. Now, let’s talk about what we’ve worked on in 2018! We can’t tell you everything…because...
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Patient Testimonials to Showcase Your Medical Practice
by Amanda Brummitt
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Patient testimonials can be a great way to showcase your services and give prospective patients a flavor for your practice. Use them on your social media and website. Questions Here...
Nov
04
2015