Social Media for Physicians
Physicians can use social media to promote the practice and help patients get to know them. We want to communicate that the physicians are smart, but approachable. And, we want...
Tag: Medical
4 Customer Service Tips for Doctors
by Amanda Brummitt
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1. Show Patients That You Actually Care Of course, you care. You wouldn’t be a doctor if you didn’t care, right? It’s not always clear to patients that doctors actually care. Remember that...
5 Customer Service Tips for Medical Assistants
by Amanda Brummitt
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1. Rooming Patients When you grab a patient from the lobby, it’s the first opportunity to make a friendly impression. Please don’t stand at the door and say “Smith.” At a minimum,...
5 Front Office Customer Service Tips to Implement in Your Practice This Week
by Amanda Brummitt
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1. Signs Walk into your lobby like a patient. See it from their view. Do you have any signs that sound mean? Do you have any signs that sound rude? ...
10 Years of Building The Brummitt Group Family: 2018 Projects
by Amanda Brummitt
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We’ve shared about some of our earliest clients and we hope you loved the history. Now, let’s talk about what we’ve worked on in 2018! We can’t tell you everything…because...
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